Returns & Exchanges

At Offroad Trading Company, we want you to be fully satisfied with your gear, which is why we offer a 30-day window for returns and exchanges on all unworn fashion items with original tags. Whether the fit isn't right or you've changed your mind, we are here to ensure your shopping experience remains as rugged and reliable as our apparel.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the merchandise is in its original, unwashed condition.

• 3.
  Attach the Label

  Download and print the prepaid shipping label provided through the portal and affix it clearly to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to any authorized carrier location; once we receive and inspect your items, your refund or exchange will be processed within 5-7 business days.